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Privacy Policy

Last updated: March 4, 2026

1. Information We Collect

When you use Team Mate, we may collect the following types of information:

  • Account Information: Name, email address, department, and role as provided by your organization
  • Usage Data: Requests submitted, approvals processed, and interactions within the platform
  • Uploaded Content: Files, images, and documents you upload through the Service
  • Device Information: Browser type, device type, and IP address for security and service improvement

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve the Service
  • Process and manage your requests and approvals
  • Facilitate communication within your organization
  • Ensure security and prevent unauthorized access
  • Generate aggregated analytics and reports for administrators

3. Data Storage and Security

Your data is stored securely using industry-standard encryption and security measures. We use Supabase as our database provider, which employs row-level security, encrypted connections, and regular backups. Access to your data is restricted to authorized personnel only.

4. Data Sharing

We do not sell your personal data to third parties. Your data may be shared with:

  • Your Organization: Administrators within your organization can access data relevant to their management role
  • Service Providers: Third-party services that help us operate the platform (hosting, storage, email delivery)
  • Legal Requirements: When required by law or to protect the rights and safety of users

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. When your account is deactivated, we will retain your data in accordance with your organization's data retention policies and applicable legal requirements.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability

To exercise any of these rights, please contact your organization's administrator.

7. Cookies and Tracking

Team Mate uses essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies. Essential cookies are necessary for the Service to function and cannot be disabled.

8. Children's Privacy

The Service is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes through the Service. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact

If you have any questions or concerns about this Privacy Policy, please contact your organization's administrator.